Privacy policy

Last updated: March 25, 2026

Grupo Nethexa (“Nethexa”, “we”) is committed to protecting the privacy of people who visit this website or contact us. This policy describes how we process personal data under Chile’s Law No. 19,628 on Protection of Private Life and applicable regulations in Chile, without prejudice to other laws that may apply in a given case.

1. Data controller

The controller for data collected through this site is Grupo Nethexa. To exercise your rights or ask privacy questions, email contacto@nethexa.cl.

2. Data we may process

Depending on the interaction, we may process, among others:

• Identification and contact details you provide when you write to us (e.g. name, email, company).
• Technical data related to browsing (e.g. IP address, browser type, pages visited), when needed for security or service improvement.

3. Purposes

We process personal data to:

• Respond to inquiries and manage communications you initiate.
• Administer and improve the website, its security and the user experience.
• Comply with legal obligations that apply to us.

4. Legal basis and retention

Processing is based on your consent where required, on pre-contractual or contractual measures at your request, and/or on Nethexa’s legitimate interest in operating and securing the site, always respecting your rights. Data are kept for as long as needed for the stated purposes and applicable legal retention periods.

5. Transfers and processors

We do not sell personal data. We may use infrastructure or technology providers (e.g. hosting, email or analytics if added in the future) who process data on our behalf under instructions and appropriate security measures. When such providers are outside Chile, we will adopt the measures required by law as applicable.

6. Rights of data subjects

You may request access, rectification, cancellation or objection to processing of your personal data where applicable under Chilean law, by writing to contacto@nethexa.cl. You may request deletion of your information when it is no longer needed for authorized purposes, unless a legal duty of retention applies.

7. Security

We apply reasonable technical and organizational measures to protect data against unauthorized access, loss or alteration. No system is completely invulnerable; if you detect a relevant incident, please inform us immediately.

8. Minors

This site is not directed at children under 14. If you believe we have collected data from a minor without adequate authorization, contact us so we can take appropriate steps.

9. Changes

We may update this policy to reflect legal or service changes. We will publish the current version on this page with its update date. Continued use of the site after material changes will constitute acceptance of the updated policy to the extent permitted by law.

10. Contact

For any privacy questions: contacto@nethexa.cl

This text is for information only and does not replace personalized legal advice. Nethexa recommends reviewing this policy periodically and, where relevant for your organization, supplementing it with contractual agreements and your own processing records.